During my stay at Ruby Garden Hotel, I appreciated the modern and clean room with strong air conditioning and free Wi-Fi, but I was disappointed by the lack of breakfast options and the location's distance from dining spots. The staff were friendly but had limited English skills, which made communication a bit challenging. Overall, it was an average experience but had potential for improvement. 😐🌿
Rooms
5.0
My room was spacious, clean, and comfortable with a flat-screen TV and free bottled water.
Service
5.0
The staff were welcoming, but their limited English made it hard to get clear information.
Location
5.0
The hotel is conveniently close to the airport, but it's on a busy road and requires a crossing to reach the lake.
Dining
5.0
There was no breakfast option available, and the nearby café opened late, limiting choices.
Facilities
5.0
Facilities included a kettle and stocked minibar, but no cups were provided, which was inconvenient.
Joseph
United States,
February
2025
6.4/10
My stay at Ruby Garden Hotel was overall quite pleasant. The rooms were modern and clean, offering a comfortable environment. though there were some drawbacks like the lack of breakfast options and the hotel's location on a busy road.
Rooms
8.0
The room was spacious and very clean with a flat-screen TV and plenty of English channels. The bed was comfortable, and I appreciated the fresh towels and toiletries provided.
Service
7.0
The staff were welcoming, though there was a bit of a language barrier which made communication challenging at times. Despite that, they were helpful in calling taxis for me.
Location
6.0
The hotel is conveniently close to the airport and within walking distance to a local shopping area. however, crossing the busy road to reach the lake was a bit inconvenient.
Dining
5.0
Unfortunately, there was no breakfast service available, and the nearby café opened too late for my needs. This was a significant downside for my stay.
Facilities
6.0
I enjoyed the free Wi-Fi, air conditioning, and the minibar. but it would have been nice to have cups and coffee provided with the kettle.
Donald
United States,
February
2025
6.6/10
My stay at the Ruby Garden Hotel was a mixed experience. While the location was convenient for accessing the nearby lake and the airport, I found the absence of breakfast options frustrating, as there were no nearby eateries. The room was spacious and clean, with all the necessary amenities, though it felt a bit clinical at times.
Rooms
6.0
The room was big, spacious, and very clean. The flat-screen television had plenty of English language channels, and the bathroom was functional with fresh towels and toiletries. However, the room did feel somewhat hospital-like.
Service
5.0
The staff were generally welcoming, but their limited English made communication a bit challenging. They were helpful in calling taxis but lacked information about taxi fares, which would have been useful for negotiations.
Location
6.0
The hotel is well-placed for accessing the nearby lake and is close to the airport, but it's located on a busy main road that requires crossing to reach the lake. This aspect may not be ideal for everyone, especially if you're looking to explore downtown.
Dining
5.0
Unfortunately, there was no breakfast provided, and the café next door didn't open until 10 am. This made it difficult to find anything to eat in the area.
Facilities
7.0
The hotel is modern and well-maintained, featuring good air conditioning, free Wi-Fi, and a minibar. However, the lack of cups and coffee supplies in the room was disappointing.
Charles
United States,
December
2024
6.0/10
I had a mixed experience at Ruby Garden Hotel. while the rooms were clean and modern, there were notable downsides. The lack of breakfast options and distant location from downtown were significant letdowns.
Rooms
7.0
I found my room to be spacious and clean. the air conditioning worked well and there was a flat screen TV with plenty of English channels. The towels were soft and the bed was very comfortable, which made for a pleasant stay.
Service
5.0
The staff were welcoming, but their limited English made communication a bit challenging. They did assist in calling a taxi, although they weren't sure about the fare to downtown, which would have been helpful to know beforehand.
Location
6.0
The hotel is conveniently close to the airport. however, it's located on a busy main road and a bit far from downtown attractions. I had to cross the road to reach the lake, which wasn't always convenient.
Dining
5.0
Unfortunately, there were no breakfast options available during my stay. the nearby café opened too late for my plans, leaving me searching for food elsewhere.
Facilities
6.0
The hotel provides basic amenities like free Wi-Fi and a minibar, which were nice touches. though it could benefit from better dining options.
Joe
United States,
October
2024
6.4/10
I had a pleasant stay at Ruby Garden Hotel. the staff was welcoming, and my room was spacious and clean. However, the lack of breakfast options and the location being on a busy road were drawbacks.
Rooms
7.0
The room was big and modern, featuring a comfortable bed and a clean bathroom. I appreciated the soft towels and good toiletries provided.
Service
6.0
The staff was friendly but had limited English skills, which made communication a bit challenging at times.
Location
6.0
The hotel is conveniently close to the airport, but being on a busy main road meant I had to cross over to get to the lake.
Dining
5.0
There was no breakfast available at the hotel, and the nearby cafe opened late, which was inconvenient.
Facilities
7.0
Facilities included free Wi-Fi, a flat-screen television, and a minibar fridge, which enhanced my stay.
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